Super Remittance V2 Process

We have refurbished the Super Remittance process for faster, reliable super processing and added a SAFF file download option to use with other super providers/clearing houses for our non-Wrkr integrated customers.

With PayDay super on the horizon we strongly recommend to consider the Wrkr integration to ensure your timely super processing - we will keep you posted about their advanced functionality. For more information about the Wrkr integration please raise a Support Case and check out the benefits from using Wrkr for your fast and reliable Super Remittance Processing.

💸 Processing Super Contributions via Wrkr Integration

Our software gives you two ways to process super payments. Please select the method your company uses:

Method 1: Using the Wrkr Integration (Recommended)

Method 2: Using the SAFF file to manually upload

This is for users who manually upload to the ATO Small Business Super Clearing House or another provider

Step 1: Create Remittance Record

• Go to: Payroll Administrator > Australia > Super: Payroll Remittance > New
• Enter Start and End Date, and Subsidiary if applicable

A pending contribution is a payslip detail line of Employee Super, Employer Super, Extra Super, or Super Salary Sacrifice with Wrkr as the vendor, and not previously paid.

A summary line will be displayed for each employee with total contributions and breakdowns by type.

💡 Payrun Difference: The date range does not auto-populate like a Pay Run, providing flexibility for varying payment frequencies.

🌐 OneWorld Note: Subsidiary field appears only in OneWorld accounts with multiple subsidiaries.

Select a start and end date for the period you want to create the super remittance for. The employees will show in the list - we added the ability to resolve issues before submission to Wrkr or downloading the new SAFF file. This ensures a smooth process and you will be less likely to experience any issues using the SAFF file because of this early validation step!

Simply hover over the ⚠️ and resolve all data issues.

If system flags issues - To fix:

1. Navigate to the Employee record
2. Enter required data
3. Return and click Refresh

Step 2: Select Employees

If not paying for all employees, uncheck the Pay checkbox next to each name.

Step 3: Select Super Types

Only tick the Super Types you want to include (e.g., just Employer Super).

Step 4: Review and Submit

Once you have resolved and reviewed (e.g. check the employee detail tab) > Click Create Remittance > A Remittance Record is created.

Step 5: Upload to Wrkr OR Download the SAFF file

Option A) Wrkr Upload > Click upload button and your remittance file will get uploaded to Wrkr

Option B) Download SAFF file compatible with all other super clearing houses and super funds

Now, you can navigate to your Wrkr Portal by clicking More > Wrkr Portal

🔁 Payment Reconciliation

Within Wrkr Portal:

1. Navigate to Uploads
2. Click Payroll Remittance > Review Report
3. Click Accept > Then click Schedule All under Payments
4. Select payment date from the calendar

An email confirmation from Wrkr will confirm successful scheduling.

🔄 Scheduled Remittance Status Updates

The remittance module includes a Map/Reduce script that checks Wrkr nightly for status updates. The script will:

• Identify remittances with status Submitted Pending Verification or Submitted Manual Verification
• Poll Wrkr for an update on the status of the remittance
• Update the status on the payroll remittance record

Adhoc Update All

The nightly update process can be triggered to update the status of all payroll remittance records asynchronously.

• Open a Remittance Record
• Click More > Initiate Nightly Process

To monitor execution, navigate to Customisation > Scripting > Map/Reduce Script Status.

💵 Vendor Payment

Wrkr will debit your account. Reflect this in NetSuite with a:

• Vendor Bill Payment
• Cheque
• Journal Entry

🧾 Resubmitting Rejected Contributions

When Contributions Are Rejected:

• Occurs if a member ID or Super Fund is incorrect
• Go to the original Remittance Record and click Resubmit Rejected Remittance (status must be Complete)

• You will be redirected to another page to resubmit rejected remittances:

Steps:

1. Selecting Upload Automatically will skip the review step when creating a new remittance; automatically uploading to Wrkr. Checking or unchecking Upload Automatically will refresh the page, so it is best to do this at the start to avoid losing progress.
2. Select employees whose contributions were rejected.
3. If Resubmit? is selected, a new remittance record will be created when Resubmit Remittance is clicked, with the selected contributions. Otherwise, the contributions will only be removed from the original remittance record and will be made available when creating a new remittance record in the future.
4. Click Resubmit Remittance

A new remittance will be created or contributions held for future runs.

📝 The original Remittance Record will show notes of rejected amounts. Details remain for reconciliation.

Tip: If rejections span multiple remittance records, the best practice is to defer resubmission and batch them together in one remittance, later.