🕒 How to Submit Time Entries After Selecting “Save & Continue”

Overview

If time entries are not appearing in your pay run, it is likely because they were saved using "Save & Continue" or "Submit Later." These entries stay in a "draft" state and will not flow into payroll until they are manually loaded and submitted.

Symptoms of This Issue

• The pay run stage displays “Time Pending.”

• The "Employee Time Entry" screen appears blank/empty.

• Total hours in the pay run appear as 0 or are missing specific entries.

Resolution Steps

Step 1: Return to the Pay Run

Navigate back to your current Pay Run in progress.

📸 [Pay Run Dashboard showing the 'Time Pending' status]

Step 2: Click “Enter Timesheets”

Select the Enter Timesheets button from the pay run action menu.

📸 [Highlighted 'Enter Timesheets' button]

Step 3: Load Saved or Approved Time Entries

If the entry form is blank, you must manually pull the saved data into the view:

1. Look for the button: “Show Saved Basic Time”.

2. If hours are approved but still not displaying: Ensure the "Show Saved" toggle is active. This forces the system to refresh the grid with all approved/pending data for the current period.

📸 [Screenshot: The 'Show Saved Basic Time' button being toggled on a blank grid]

Step 4: Submit Time Entries

Once the hours populate the grid:

• Review the entries for accuracy.

• Click Submit.

📸 [User clicking Submit and the grid updating to a 'Submitted' state]

Step 5: Continue the Pay Run

Return to the pay run dashboard. The hours will now be included. Continue the pay run as normal by following the wizard to the next stage: "Variable."

Troubleshooting: "I still see 0 hours"

If you have clicked "Show Saved Basic Time" and the screen remains empty:

• Check the Date Range: Ensure the time entries were logged within the specific start and end dates of this Pay Run.

• Check Approval Status: If your workflow requires manager approval, verify the hours haven't been "Rejected" or sent back for correction.

• Missing Workflows: Ensure the employees are actually assigned to the Pay Run you are currently processing.

✅ Best Practice

To avoid a blank entry screen in the future, submit time entries immediately upon entry. Only use "Save & Continue" if you are stepping away and intend to finish the data entry later that same day.