Contact Employees are the designated people in your company who receive bundle update notifications and system alerts from ZonePayroll.
Prerequisites
Before you begin, ensure the following requirements are met:
Permissions: You must have a role with access to Payroll Administration and the Payroll Setup wizard.
Employee Records: Each person you want to notify must already exist as an employee in the system.
Update Your Contact Employees
Follow these steps to add or update your notification contacts:
Open the Configuration Wizard Go to
Payroll Administration>Payroll Setup>Payroll Setup Configuration Wizard.Select Subsidiary & Mode On Step 1 (Introduction):
Select your Subsidiary.
Choose Update Configuration.
Click Next.
Locate Support Info On Step 2 (Company Details), scroll down to the Support Info section.
Assign Contacts
Support Contact: Select the employee who serves as your main contact for Zone & Co Support.
Notify Employees on Bundle Update: Add employees who should receive update notifications. You can either:
Click the magnifying glass (lookup) icon to search and select individual names, or
Click the dropdown arrows (Select Multiple) icon to choose several employees at once.
Proceed Through the Wizard Click Next through the remaining steps. You do not need to make changes on these pages.
Save Changes On the final step (Confirm), click Save to apply your changes.
Multiple subsidiaries: If you have more than one subsidiary, you must repeat this process for each subsidiary.
Remove a Contact
Open the wizard via
Payroll Administration>Payroll Setup>Payroll Setup Configuration Wizard.Select your Subsidiary, choose Update Configuration, and click Next.
Clear or remove the person from the Notify Employees on Bundle Update field.
Click Next through the remaining steps, then click Save on the Confirm step.
Best Practices
Maintain Redundancy: Add at least two contacts so notifications aren't missed during vacations or role transitions.
Authorization: Only include people who are authorized to contact Support regarding your account.
Role Alignment: Select team members who actively monitor payroll communications, such as payroll or system administrators.
Regular Reviews: Audit this list whenever employees leave the company or change responsibilities.
Need Further Assistance?
If you cannot locate the Payroll Setup wizard or do not have the required permissions, please submit a request directly to Zone & Co Support.