Overview
This release includes an Australian payroll fix that allows paid pay runs to open correctly when a nationwide public holiday falls shortly after the pay date.
👉 Action Required: Review Key Actions After Updates
Key Actions After Updates: Understanding Bundle Impacts
Australian Customers: This update will be applied before pay runs with a pay date from 25/11/2026. No data corrections are required after the update.
🇦🇺 Australia
Pay Run Page Error Fix: Resolved an issue that could prevent some AU pay runs at the Paid, Partially Paid, Emailed or Payment Scheduled stage from opening, showing the error “RangeError: time value is not a finite number.” The same error could also appear on the pay run page after a rollback.
Who Could Be Affected: Without this fix, users with a day-first date format (for example DD/MM/YYYY) in their own NetSuite preferences could see this error on pay runs in tax year 2027 or later where a nationwide public holiday, such as Christmas Day, Boxing Day, Australia Day, Good Friday or Easter Monday, falls within 30 days after the pay date. This would first affect pay runs with a pay date from 25/11/2026.
Super Remittance Due Date: The Super Remittance due date banner now reads public holiday dates correctly for all date formats, so the due date correctly skips nationwide public holidays. Due dates already shown in tax year 2027 are correct and do not need to be reviewed.
Release Scope: This issue affects Australian payroll from release 26.3.00 and is fixed in v26.5.01. Based on the standard public holiday data, no pay runs or Super Remittance due dates before 25/11/2026 were affected. New Zealand pay runs are not affected. State-only holidays (for example Melbourne Cup or WA King’s Birthday) do not cause this issue and are not changed by this release.
📝 Customer Recommendation
Australian Customers: Until this update is applied on 13-14 November 2026, a user who sees the error can temporarily change their own date format preference to a non-day-first format (for example YYYY-MM-DD), open the pay run, then change it back. Alternatively, a user with a non-day-first date format can open the pay run.